How to Live Chat with a Customer Service Agent
How to Chat with a Live Customer Service Agent
If you'd like to speak with, talk to, or chat with a "Person," "Human," "Agent," "Customer Service Representative," "Someone," "Somebody," or "Anybody" for further assistance, we’re here to help. Simply click on this
link https://zsiq.io/jzyyQ to start a live chat, and a representative will connect with you shortly to address your concerns.
Our agents are available during business hours (Monday – Friday, 8:00 AM – 6:00 PM WAT).
Contact Us
If you encounter any issues or need further assistance, feel free to reach out through any of the following channels:
- Email: connect@afrinvest.com or support@optimus.ng
- Phone: +234-201-888-6699
- Support Portal: https://support.afrinvest.com/portal/en/kb/
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Visit www.optimus.ng or download our app from Google Play or the Apple app store. After downloading the app, open the app and click on sign up to create an account. Enter your email address, phone number and create a strong password Tick the box ...
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Where on the app do I upload the required KYC documents?
Log in to your app, on the home page of the app, below your balance is a blue box tagged KYC (Know Your Customer) documents, please click on it to upload your documents.
Where on the app do I upload the required KYC documents?
Log in to your app, on the home page of the app, below your balance is a blue box tagged KYC (Know Your Customer) documents, please click on it to upload your documents.