What should I do if a transfer does not arrive at my Optimus account?
What should I do if a transfer does not arrive at my Optimus account?
If your transfer is not reflected in your account after 24hours, please reach out to the Optimus support team at support@optimus.ng or call our contact line 02016312940.
The exchange rate for funds remitted to your Optimus by Afrinvest account is set by Western Union. You’ll see the applicable rate on the transfer page once you enter the amount you wish to send.
Log in to your account Select the wallet Click on add funds Click on Naira bank transfer or Naira debit card Follow the steps that come up on your screen after
Yes, there is an age restriction on opening an account with Optimus. The minimum age is 18 years. For ages below that, kindly contact our help desk by sending a mail to support@optimus.ng