What do I do if my phone and laptop go missing?
Your funds on Optimus are secure but if your phone or laptop goes missing, please take the following actions immediately
Other steps to take to ensure that your account has not been tampered with include
Check your transaction history
If there is a breach, notify us immediately by sending an email to support@optimus.ng if your account has been tampered with.
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How to create an account?
Visit www.optimus.ng or download our app from Google Play or the Apple app store. After downloading the app, open the app and click on sign up to create an account. Enter your email address, phone number and create a strong password Tick the box ...
What are the details I need to fill in for registration?
The details needed to create an account on Optimus by Afrinvest includes: Full name Valid email address Valid phone number Date of Birth BVN
How to Live Chat with a Customer Service Agent
How to Chat with a Live Customer Service Agent If you'd like to speak with, talk to, or chat with a "Person," "Human," "Agent," "Customer Service Representative," "Someone," "Somebody," or "Anybody" for further assistance, we’re here to help. Simply ...